Privacy Policy
Effective Updated:3/1/2025
Last Updated: 3/1/2025
Introduction
Welcome to Kraken Games ("Company," "we," "us," or "our"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.krakengames.quest and use our services (collectively, the "Platform").
By accessing or using our Platform, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
Data We Collect
Personal Data
We may collect personally identifiable information ("Personal Data") that you voluntarily provide to us when you register on the Platform, create or publish content, or otherwise interact with our services.
Personal Data may include:
Contact Information: Name, email address, mailing address, phone number.
Account Credentials: Username and password.
Profile Information: Profile picture, biography, and other details you choose to provide.
Payment Information: Billing address and payment method details (processed securely via third-party payment processors).
Content Data: Any content you create, upload, or contribute to the Platform, including writings, images, audio, or video files.
Usage Data
We may collect information that your browser sends whenever you visit our Platform or when you access the Platform through a mobile device ("Usage Data").
Usage Data may include:
Technical Information: IP address, browser type and version, time zone setting, operating system, and platform.
Usage Information: Pages visited, time and date of access, time spent on pages, clickstream data, and other diagnostic data.
Cookies and Similar Technologies
We use cookies and similar tracking technologies to track the activity on our Platform and store certain information
Cookies: Small data files placed on your device.
Types of Cookies Used:
Necessary Cookies: Essential for the operation of our Platform.
Preference Cookies: Remember your preferences and settings.
Analytics Cookies: Collect information about how you use our Platform.
Advertising Cookies: Deliver advertisements relevant to your interests.
How We Use Your Data
We use your information for various purposes, including:
To Provide and Maintain Our Services: Facilitating account creation, authentication, and user support.
To Process Transactions: Managing payments, fees, and revenue sharing with writers.
To Communicate with You: Sending administrative information, updates, security alerts, and support messages.
To Personalize Your Experience: Delivering content and resources tailored to your interests.
To Improve Our Platform: Analyzing data to understand usage trends and enhance functionality.
To Enforce Our Terms and Policies: Preventing fraudulent activities and ensuring compliance.
To Comply with Legal Obligations: Responding to legal requests and preventing harm.
Data Sharing and Disclosure
We may share your Personal Data in the following circumstances:
With Service Providers
We may share your information with third-party vendors who perform services on our behalf, such as:
Payment processing.
Data analysis.
Email delivery.
Hosting services.
Customer support.
Marketing assistance.
These service providers have access to your Personal Data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Legal Obligations
We may disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., courts or government agencies).
Business Transfers
If we are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred to the acquiring entity.
With Your Consent
We may disclose your Personal Data for any other purpose with your explicit consent.
Your Rights Under GDPR
If you are a resident of the European Economic Area (EEA) or the United Kingdom, you have certain data protection rights:
Right to Access: You can request copies of your Personal Data.
Right to Rectification: You can request that we correct any inaccurate or incomplete information.
Right to Erasure: You can request that we delete your Personal Data under certain conditions.
Right to Restrict Processing: You can request that we limit the processing of your Personal Data.
Right to Data Portability: You can request to receive your Personal Data in a structured, commonly used format.
Right to Object: You can object to our processing of your Personal Data.
Right to Withdraw Consent: If we process your Personal Data based on consent, you can withdraw it at any time.
To exercise these rights, please contact us at news@krakengames.quest. We may ask you to verify your identity before responding to such requests.
Data Security
We implement appropriate technical and organizational measures to protect your Personal Data against unauthorized access, alteration, disclosure, or destruction.
However, please note that no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Data Retention
We retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
International Data Transfers
Your information, including Personal Data, may be transferred to and maintained on servers located outside of your country or governmental jurisdiction where data protection laws may differ.
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, including using appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.
Children's Privacy
Our Platform is not intended for individuals under the age of 18. We do not knowingly collect Personal Data from children under 18. If you become aware that a child has provided us with Personal Data, please contact us immediately. If we become aware that we have collected Personal Data from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.
Third-Party Links
Our Platform may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of every site you visit.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
We recommend that you review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: news@krakengames.quest
Address: Office 1, 2A Curzon Road, Ealing, London W5 1NF, United Kingdom
© 2025 Karaken
